Return policy
**Amazigh Treasures Return Policy**
At Amazigh Treasures, we are committed to providing you with high-quality products and an exceptional shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Please review the details below to ensure a smooth return process:
**1. Eligibility:**
- Returns are accepted within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
**2. Initiate the Return:**
- To initiate a return, please log in to your Amazigh Treasures account and navigate to your order history.
- Select the item(s) you wish to return and follow the provided instructions to generate a return request.
**3. Return Authorization:**
- Once your return request is submitted, our customer service team will review it and provide you with a return authorization if eligible.
- Ensure the item is securely packed, including all original packaging and accessories.
**4. Shipping the Return:**
- You are responsible for shipping the item back to us. We recommend using a trackable shipping service to ensure the safe arrival of your return.
- Please include the return authorization and a copy of your original order invoice in the package.
**5. Inspection and Refund:**
- Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
- Once the inspection is complete, we will process your refund to the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to reflect in your account.
**6. Exclusions:**
- Personalized or custom-made items are not eligible for return unless there is a manufacturing defect or an error on our part.
- Returns that do not meet our policy criteria may be subject to a restocking fee.
**7. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the product. We will arrange for a replacement or refund.
**8. Contact Us:**
- If you have any questions or need assistance with the return process, please contact our customer service team at [customer-service@amazightreasures.com](mailto: berberlannd@gmail.com).
Thank you for choosing Amazigh Treasures. We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction with every purchase.
At Amazigh Treasures, we are committed to providing you with high-quality products and an exceptional shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Please review the details below to ensure a smooth return process:
**1. Eligibility:**
- Returns are accepted within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
**2. Initiate the Return:**
- To initiate a return, please log in to your Amazigh Treasures account and navigate to your order history.
- Select the item(s) you wish to return and follow the provided instructions to generate a return request.
**3. Return Authorization:**
- Once your return request is submitted, our customer service team will review it and provide you with a return authorization if eligible.
- Ensure the item is securely packed, including all original packaging and accessories.
**4. Shipping the Return:**
- You are responsible for shipping the item back to us. We recommend using a trackable shipping service to ensure the safe arrival of your return.
- Please include the return authorization and a copy of your original order invoice in the package.
**5. Inspection and Refund:**
- Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
- Once the inspection is complete, we will process your refund to the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to reflect in your account.
**6. Exclusions:**
- Personalized or custom-made items are not eligible for return unless there is a manufacturing defect or an error on our part.
- Returns that do not meet our policy criteria may be subject to a restocking fee.
**7. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the product. We will arrange for a replacement or refund.
**8. Contact Us:**
- If you have any questions or need assistance with the return process, please contact our customer service team at [customer-service@amazightreasures.com](mailto: berberlannd@gmail.com).
Thank you for choosing Amazigh Treasures. We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction with every purchase.